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If the transmitter and receiver of the ATOM 500 are powered by batteries, how long can they work?F970 battery can work about 6 hours, F750 battery can work about 4 hours, F550 battery can work about 2.5 hours. Different brands have different battery capacities and support different working hours.
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Can the dual HDMI of the ATOM 500 receiver output video signals at the same time?The RX 2 HDMI interface can output signals simultaneously.
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Why is the screen of the SLR camera turned off after the ATOM 500 is connected to the SLR camera?Canon 5D Mark III and other digital SLR cameras need to set the screen remains on when connected to an external monitor
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How to upgrade the firmware of ATOM 500?You can upgrade online by connecting to VAXIS VISION, or go to the official website to download the latest firmware, and upgrade via U disk. For the upgrade process, please refer to the user manual.
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How to download mobile monitoring APP?Search VAXIS VISION in the app store
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If the transmitter and receiver of the ATOM 500 are powered by batteries, how long can they work?F970 battery can work about 6 hours, F750 battery can work about 4 hours, F550 battery can work about 2.5 hours. Different brands have different battery capacities and support different working hours.
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How to connect VAXIS VISION about wireless transmission series?Turn on TX, make sure there is signal input Make sure the APP status is ON in the TX settings option Open VAXIS VISION, enter the SSID and password of TX (can be found in the TX menu)
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What is the output of the ATOM 500ATOM 500 can output the same video format as the camera. ATOM 500 will not convert the video format output from the camera's HDMI interface. Support 1080p60, 1080p50, 1080i60, 1080i50, 720p and other common video formats.
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Can the order be cancelled?If the order is pending fulfilment, the customer can contact customer support at shop.vaxisglobal@gmail.com to cancel the order; If the order has been shipped, it cannot be cancelled.
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What payment method does CINE GEAR AFRICA accept?We accept PayPal/credit card payments.
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Will there be import tax if I am outside of South AfricaThere might be import tax occurred, all the fees occur in buyer's destination country will need to be paid by buyer.
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Can the delivery address be changed?After the order is successfully placed, the delivery address cannot be modified. However, if the order is pending fulfilment, the customer can contact our customer support to cancel the order, and then place the order again using the appropriate address. Or when the order is pending, contact us to change the address directly.
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Reasons for credit card payment failure1. If the payment fails, you can try to contact the card issuing bank to inquire whether there is a limit on the amount of cross-border payment, whether it supports cross-border payment, or choose another card to pay 2. Use a bank card that can be used normally, and fill in the correct bank card number and card number date during the payment process 3. Keep the card balance sufficient to pay for the products you need to buy 4. Fill in the correct verification information within a certain period of time
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